Reception Volunteer – Passage House

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Website PassageCharity The Passage

Our vision is of a society where homelessness no longer exists and everyone has a place to call home

About this volunteer role

If you enjoy talking to a variety of people, this could be the volunteer role for you. You will be the welcoming face for residents who are staying at Passage House. You’ll need to be professional but friendly.

We are committed to creating a safe, non – judgmental space for everyone here at The Passage, regardless of who they are and there is an expectation that volunteers understand this and behave accordingly towards people using our services, other volunteers, visitors and members of staff.

Main duties

  • Answering telephone calls, transferring calls, and taking messages
  • Answering the door and welcoming residents and visitors
  • Taking the time to engage with residents in a friendly and welcoming manner

Desired qualities

  • Compassionate, kind and non-judgemental
  • Computer literate
  • Friendly and welcoming
  • Calm under pressure
  • Committed and reliable
  • Ability to listen and follow procedures

How we will support you

Volunteers are essential to The Passage and our success. Our team of volunteers add tremendous value to our services from serving food and driving to providing complementary therapies and facilitating English conversation classes.

All volunteers benefit from

  • Induction and training including introduction to homelessness, personal & professional boundaries and equality, diversity & inclusion
  • Learning more about homelessness and the challenges faced by people using our services
  • Flexibility of shift times and a wide variety of roles
  • Travel expenses reimbursed

Tagged as: Administration

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You can apply to this role and others using your online CV. Click the link below to submit your online CV and email your application to this organisation.

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